CIAG Advisor

Career Connect; Ranby; On-site; GBP 26,485 - 30,012; Full time

Job summary

Career Connect is seeking an enthusiastic CIAG Adviser to work with offenders in custody, helping them engage in learning, training and employment opportunities so they are ready for release. The role focuses on supporting individuals to progress, connecting with people, and meeting contract quality standards.

You will join a high‑performing team, with a 37.5h week and flexitime arrangements. Training will be provided, and staff receive competitive pay within the stated salary scale and generous

Qualifications

• Experience helping offenders or other vulnerable groups is preferred.
• Strong communication and rapport-building abilities are essential.
• Comfortable using databases and maintaining accurate records within contracts.

Responsibilities

• Engage offenders in learning, training and employment opportunities.
• Support the preparation for work on release and record progress in systems.

Skills

Communication skills

Attention to detail

Proactive attitude

Offender experience

Tools

Database skills

Job description

We are looking for an enthusiastic and confident Career Information Advice and Guidance Adviser (CIAG), working with offenders in custody to help them prepare for work on release.

The job involves working with people serving custodial sentences, to engage them in learning, training and employment opportunities, so they’re ready to start a new life on release and break the cycle of reoffending.

This is a fantastic opportunity to make a real difference to people and communities.

You’ll Need To Be

• confident and proactive
• a good communicator with a non-judgemental approach
• comfortable working on databases and have a strong attention to detail

We are especially looking for applicants who have experience of helping offenders or other vulnerable groups to move forward in their lives. If you’re someone who can really connect with people to help them to progress, work in a prison environment, embrace the quality and compliance requirements of the contract and have the skills to work towards individual targets, we’d love to hear from you.

We’ll give you all the training you need to do the job and to get established in the new role. Our teams are always supportive and friendly towards new starters, to help them to settle into the job.

Are you ready to join a high-performing team and make a contribution to changing lives?

The contract requires a 37.5h working week and we also offer flexitime, so when we ask our staff to do extra, we always make sure they’ve got those hours to take back another time. It’s a great benefit of working for Career Connect.

CIAG advisers are paid on a scale between £26,485 and £30,012. You will be reimbursed for any additional travel, beyond your main base of work. Our holidays start at 25 days + Bank Holidays and we give up to an extra 6 days a year for staff with longer service.