Christmas Frontline Associate - Fast-Paced Customer Service

Marks & Spencer Group; Ipswich; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Group is looking for a Customer Assistant to be at the frontline of the UK’s retail leader. You will thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

Flexibility across store areas and a proactive, customer-focused mindset are essential. You’ll be a resilient, brand ambassador who confidently recommends and sells our newest food products, ensuring customers feel valued with every visit.

Responsibilities

• Deliver five-star service at pace to customers in-store.
• Recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the shopping experience.

Job description

Marks & Spencer Group is looking for a Customer Assistant to be at the frontline of the UK’s retail leader. You will thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

Flexibility across store areas and a proactive, customer-focused mindset are essential. You’ll be a resilient, brand ambassador who confidently recommends and sells our newest food products, ensuring customers feel valued with every visit.