Christmas Food Customer Assistant – Fast-Paced & Flexible

Marks & Spencer Plc; Willerby; On-site; GBP 12,000 - 19,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and taking pride in M&S products. The role emphasizes resilience, customer engagement, and a proactive approach to sales.

Join a team that thrives under pressure, uses Sparks App and in-store devices to assist customers, and stays flexible to work across store areas. Early morning shifts and weekend patterns are part of the role, with scope to work up to

Qualifications

• Proven experience in customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Willingness to adapt to varying shifts.

Responsibilities

• Assist customers with product selection and inquiries.
• Process transactions and handle cash accurately.
• Use Sparks App and in-store devices to enhance the customer experience.
• Collaborate with team to ensure shelves are stocked and store runs smoothly.

Skills

Customer service

Cash handling

Digital tools

Teamwork

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and taking pride in M&S products. The role emphasizes resilience, customer engagement, and a proactive approach to sales.

Join a team that thrives under pressure, uses Sparks App and in-store devices to assist customers, and stays flexible to work across store areas. Early morning shifts and weekend patterns are part of the role, with scope to work up to