Christmas Food Customer Assistant: Fast-Paced, Flexible Hours

Marks & Spencer Plc; Glenrothes; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering confident service and helping customers find products they want, even during busy periods.

You’ll work flexible shifts across Sundays, Fridays and Saturdays, use Sparks App and in-store devices, and thrive in a fast-paced environment while sharing your passion for great food and customer satisfaction.

Qualifications

• Customer-facing experience preferred.
• Willing to work in a fast-paced environment.
• Able to use Sparks App and store devices.
• Flexible across store areas.

Responsibilities

• Provide five-star customer service at pace.
• Recommend and sell new food products to customers.
• Utilise Sparks App and in-store devices to assist customers.
• Work across different areas of the store with flexibility.
• Contribute to growth in sales.

Skills

Customer service

Digital literacy

Team player

Resilience

Tools

Sparks App

In-store devices

Job description

Marks & Spencer plc is seeking a Customer Assistant in our Food section. You will be at the frontline, delivering confident service and helping customers find products they want, even during busy periods.

You’ll work flexible shifts across Sundays, Fridays and Saturdays, use Sparks App and in-store devices, and thrive in a fast-paced environment while sharing your passion for great food and customer satisfaction.