Christmas Food Customer Assistant — Fast-Paced, Flexible & Digital

Marks and Spencer; Liverpool; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer in the Food section is seeking Customer Assistants to deliver excellent service and act as frontline ambassadors during peak shopping times. You will help customers find products, answer questions and ensure shelves are well stocked while upholding the M&S brand.

Use Sparks and in-store devices to assist customers, work across store areas as needed, and thrive in a high-paced environment. This role suits flexible, team‑oriented individuals committed to great service.

Qualifications

• Strong customer service orientation.
• Willingness to work evenings and weekends.
• Able to work across multiple store areas as needed.

Responsibilities

• Assist customers with product questions and recommendations.
• Maintain shelves and stock levels to keep displays appealing.
• Utilise Sparks and in-store devices to enhance the customer experience.

Skills

Customer service

Flexibility

Teamwork

Tools

Sparks

Job description

Marks & Spencer in the Food section is seeking Customer Assistants to deliver excellent service and act as frontline ambassadors during peak shopping times. You will help customers find products, answer questions and ensure shelves are well stocked while upholding the M&S brand.

Use Sparks and in-store devices to assist customers, work across store areas as needed, and thrive in a high-paced environment. This role suits flexible, team‑oriented individuals committed to great service.