Christmas Food Customer Assistant - Fast-Paced Service Pro

Marks & Spencer; North East; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Food to be at the frontline of the store. You’ll deliver five-star service at pace, help customers with knowledge of M&S Food products, and stay motivated in a high-pressure environment.

You’ll use Sparks App and in-store devices to assist customers and contribute to store growth, while adapting to flexible shift patterns and a collaborative team dynamic.

Qualifications

• Frontline customer assistant in a busy food retailer

Responsibilities

• Assist customers on the shop floor, offering five-star service at pace
• Recommend and sell food products to customers and support store growth
• Utilise in-store digital tools to enhance the customer experience
• Adapt to varying shifts and store areas, staying calm under pressure

Job description

Marks & Spencer is seeking a Customer Assistant in Food to be at the frontline of the store. You’ll deliver five-star service at pace, help customers with knowledge of M&S Food products, and stay motivated in a high-pressure environment.

You’ll use Sparks App and in-store devices to assist customers and contribute to store growth, while adapting to flexible shift patterns and a collaborative team dynamic.