Christmas Food Customer Assistant - Fast-paced & Flexible

Marks & Spencer Plc; Coventry; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of service, helping customers with knowledge of products and using digital tools to assist purchases. You’ll work in a high-energy team, thrive on pace, and contribute to a seamless shopping experience.

This role emphasizes flexible shifts, strong customer interaction, and a proactive attitude to meet demand and drive sales in a busy store environment.

Qualifications

• Frontline role requerés strong customer interaction and a willingness to go the extra mile.
• You’ll thrive under pressure, deliver five-star service and embrace transformation in a fast-paced setting.
• Be ready to roll up your sleeves and repeatedly meet customer demand with a positive attitude.

Responsibilities

• You’ll be at the frontline in M&S Food, delivering high-quality service.
• Promote and sell new food products to customers.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Support across store areas as required to meet demand.

Skills

Customer service

Team player

Digital literacy

Adaptability

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section to be at the frontline of service, helping customers with knowledge of products and using digital tools to assist purchases. You’ll work in a high-energy team, thrive on pace, and contribute to a seamless shopping experience.

This role emphasizes flexible shifts, strong customer interaction, and a proactive attitude to meet demand and drive sales in a busy store environment.