Christmas Food Assistant – Fast-Paced Customer Service

MS; Witney; On-site; GBP 18,000 - 23,000; Full time

Job summary

M&S in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of one of the UK's fastest-growing retailers. You will deliver five-star service at pace, support customers with product knowledge, and help meet strong demand in-store.

You’ll be a resilient, brand ambassador who confidently recommends and sells our newest food products, using Sparks App and in-store devices to enhance the experience for every customer who shops with us.

Qualifications

• A frontline role in a fast-paced store with high customer demand.
• Willing to use Sparks App and in-store devices to assist customers.
• Team player in a high-energy environment, contributing to a positive atmosphere.
• Flexible to work across various areas of the store as demands change.

Responsibilities

• Provide five-star service at pace and help drive sales.
• Advise customers on food products and enable them to find what they need.
• Utilise digital tools to enhance the customer experience and product availability.
• Adapt to changing shift patterns and cover different store areas when required.

Job description

M&S in the United Kingdom is seeking a Customer Assistant in our Food section to be at the frontline of one of the UK's fastest-growing retailers. You will deliver five-star service at pace, support customers with product knowledge, and help meet strong demand in-store.

You’ll be a resilient, brand ambassador who confidently recommends and sells our newest food products, using Sparks App and in-store devices to enhance the experience for every customer who shops with us.