Holiday Food Customer Assistant — Fast-Paced & Digital-Savvy

Marks & Spencer Plc; West of England; On-site; GBP 20,000 - 26,000; Part time

Job summary

Marks & Spencer PLC in the UK is recruiting a Customer Assistant for our Food section to deliver fast, friendly service and meet high customer demand. You’ll be a resilient team player who uses Sparks App and in-store devices to help customers find products, upsell, and navigate busy shifts.

You may work across different store areas and flexible hours as needed during the festive period. This frontline role offers great development opportunities for those who thrive under pressure and enjoy

Qualifications

• Experience in customer service is preferred.
• Ability to work in a fast-paced environment.
• Flexibility to work across store areas.

Responsibilities

• Assist customers on the shop floor and answer questions.
• Provide product knowledge and upsell where appropriate.
• Use Sparks App and store devices to assist customers.
• Work as part of a team to maintain store standards and deliver a seamless experience.

Skills

Customer service

Communication

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer PLC in the UK is recruiting a Customer Assistant for our Food section to deliver fast, friendly service and meet high customer demand. You’ll be a resilient team player who uses Sparks App and in-store devices to help customers find products, upsell, and navigate busy shifts.

You may work across different store areas and flexible hours as needed during the festive period. This frontline role offers great development opportunities for those who thrive under pressure and enjoy