Christmas Food Customer Assistant: Fast-Paced & Digital-Savvy

Marks & Spencer Plc; Wolstanton Marsh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc is looking for a Customer Assistant in our Food section to join the frontline and deliver five-star service during the busy Christmas period. You’ll thrive under pressure, be digitally confident with Sparks App and in-store devices, and work across store areas to meet customer demand head-on.

You’ll be a resilient, team-oriented brand ambassador, ready to recommend and sell our latest food products, ensuring every customer feels valued.

Qualifications

• Strong customer service and communication skills.
• Ability to work under pressure in a fast-paced environment.
• Willingness to be flexible with shifts, including weekends and peak periods.

Responsibilities

• Assist customers with product knowledge and purchases.
• Maintain shelves and stock levels during shifts.
• Utilize Sparks App to help customers find products and check stock.

Skills

Customer service

Teamwork

Digital literacy

Flexibility

Tools

Sparks App

In-store devices

Job description

Marks & Spencer Plc is looking for a Customer Assistant in our Food section to join the frontline and deliver five-star service during the busy Christmas period. You’ll thrive under pressure, be digitally confident with Sparks App and in-store devices, and work across store areas to meet customer demand head-on.

You’ll be a resilient, team-oriented brand ambassador, ready to recommend and sell our latest food products, ensuring every customer feels valued.