Christmas Customer Assistant - Operations - Newcastle

Marks and Spencer; Newcastle upon Tyne; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Newcastle upon Tyne is hiring a Customer Assistant in Operations to help run the store backstage. The role is physically demanding and high‑intensity, focused on stock, deliveries and the behind‑the‑scenes work that keeps the shop floor full and ready for customers.

You’ll need to be fast, accurate and digitally confident to track deliveries and manage stock, with a flexible attitude to work across the wider store and shift patterns.

Qualifications

• Role requires 18 years of age or older per health and safety policy.

Responsibilities

• Stock handling, deliveries and all backstage work to keep the shop floor full and ready for customers.
• Be fast, accurate and digitally confident to track deliveries and manage stock.
• Flexible, team-oriented, and able to work across the wider store and varied shift patterns.

Job description

All the details

Work Pattern

• Week 1
  • Sunday: 14:00 - 20:30
  • Tuesday: 14:00 - 20:30
  • Wednesday: 14:00 - 20:30
  • Thursday:14:00 - 20:30
  • Friday:14:00 - 20:30
• Week 2
  • Monday: 14:00 - 20:30
  • Tuesday: 14:00 - 20:30
  • Thursday:14:00 - 20:30
  • Friday:14:00 - 20:30
  • Saturday: 14:00 - 20:30

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

#Christmas