Christmas Customer Assistant - Operations - Winchester

Marks and Spencer; Winchester; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks and Spencer in the United Kingdom seeks an Operations Assistant to support stock, deliveries and behind-the-scenes workflow across the store. This role is physically demanding and essential to keeping the shop floor full, clean, and ready for customers.

You’ll work early shifts with flexibility, use digital tools to track deliveries, and collaborate with store teams to maintain continuity and efficiency in daily operations.

Qualifications

• Experience in retail environments is beneficial.
• Ability to work to pace in a busy store.
• Willingness to work early shifts and across store areas.

Responsibilities

• Manage stock levels and deliveries to keep shelves full and accurate.
• Undertake behind-the-scenes tasks to support store operations.
• Collaborate with colleagues across store functions to ensure smooth flow of products.

Skills

Stock management

Deliveries

Retail operations

Team player

Tools

Digital tools

Job description

Under 18 disclaimer:

t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Operations Assistant

All the details

Work Pattern

Sunday 05:00–13:00

Monday 04:00–12:00

Wednesday 04:00–13:00

Under 18 disclaimer:

This job role involves operating mechanical equipment as relevant to the job role and this means we can ’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late in the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?