Christmas - Customer Assistant - Operations - Torbay

Marks-; Torquay; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group is seeking a Customer Assistant in Operations to support stock, deliveries and back-end work that keeps the shop floor full and ready for customers.

This role is fast-paced and requires you to move with purpose, be digitally confident, and work across store functions to keep operations running smoothly.

Qualifications

• Flexibility across store locations and shifts is required.
• Comfort with using digital tools to track deliveries and stock.
• Strong teamwork and collaboration across store functions.

Responsibilities

• Handle stock, deliveries and back-end tasks to keep the shop floor stocked and ready for customers.
• Maintain stock availability and store cleanliness to ensure smooth store operation.
• Work across store functions to support fast-paced daily operations.

Skills

Flexibility

Digital confidence

Team player

Job description

Week 1

Sun 1600-0000

Weds 1600-0000

Thurs 1600-0000

Week 2

Mon 1600-0000

Weds 1600-0000

Sat 1600-0000

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.