Christmas - Customer Assistant (Operations) - Havant

Marks-; Havant; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Group in Havant is hiring a Customer Assistant (Operations) to support stock, deliveries and the backroom processes that keep the shop floor full and ready for customers. It?s a physically demanding, high-paced role with early-morning shifts and weekend work.

You will use digital tools to track deliveries, manage stock, and coordinate with store colleagues across functions. The role requires flexibility and a proactive team player attitude to maintain availability and speed on

Qualifications

• Must be 18+ due to health and safety legislation.
• Willing to work early mornings and weekends.

Responsibilities

• Stock, deliveries and backroom work to keep the shop floor full, clean and ready for customers.
• Work across the wider store as needed to support pace and demands of retail.
• Use digital tools to track deliveries and manage stock efficiently, ensuring availability and speed.
• Collaborate with colleagues across store functions to maintain flow of products.

Job description

Customer Assistant (Operations)

Sun - 07:00-13:00
Mon- 16:00-22:00
Wed- 16:00-22:00
Thu -12:00-18:00

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas