Christmas Customer Assistant - Operations - Hereford

Marks & Spencer Plc; Hereford; Presencial; GBP 12 000 - 15 000; Tempo integral

Resumo da oferta

Marks & Spencer plc in Hereford is seeking a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps our store running smoothly. The role is fast-paced, physically demanding and requires flexibility across shifts.

You will use digital tools to track deliveries and stock, work as part of a larger team, and help maintain product availability and store presentation for customers.

Qualificações

• Must be able to handle stock, deliveries and the behind-the-scenes work that keeps the store running.
• Role is physically demanding and high‑intensity.
• Flexibility is essential to cover varying shifts.
• Comfort with using digital tools to track deliveries and stock.

Responsabilidades

• Manage stock and deliveries to ensure shelves are stocked and store remains clean and ready for customers.
• Use digital tools to track deliveries and stock levels across the store.
• Work across the wider store as needed and support colleagues to maintain smooth operations.
• Stay flexible with hours to meet business demands, including peak periods.

Conhecimentos

Stock management

Deliveries handling

Digital literacy

Teamwork

Descrição da oferta de emprego

Work Pattern

Week 1

• Monday 15:00-21:00
• Tuesday 15:00-21:00
• Friday 15:00-21:00
• Saturday 14:00-20:00

Week 2

• Sunday 14:30-20:30
• Monday 15:00-21:00
• Tuesday 15:00-21:00
• Friday 15:00-21:00

Under 18 Disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

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