Christmas Customer Assistant – Operations – Tamworth – Tamworth, West Midlands

Marks & Spencer Group; West Midlands; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Group in Tamworth is seeking a Christmas Customer Assistant in Operations. You will handle stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.

The role requires pace, accuracy and teamwork, with night hours and flexibility across store areas as needed during the Christmas period.

Qualifications

• Stock handling and shelf replenishment.
• Flexibility to work across store areas.
• Ability to use digital tools to track deliveries.

Responsibilities

• Manage stock and deliveries for a busy store.
• Keep shop floor stocked, clean and ready for customers.
• Use digital systems to log deliveries and stock movements.
• Support colleagues across store functions to maintain flow.

Skills

Stock management

Deliveries

Digital tools

Teamwork

Job description

Christmas Customer Assistant – Operations – Tamworth – Tamworth, West Midlands

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

Summary

Operations Assistant

All the details

• Monday: 22:00-06:00
• Tuesday: 22:00-06:00
• Wednesday: 22:00-06:00
• Saturday: 22:00-06:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

#Christmas