Christmas - Customer Assistant (Operations) -Havant

Marks and Spencer; Havant; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Havant is recruiting an Operations Assistant to help stock, deliveries and the behind‑the‑scenes work that keeps our store running smoothly.

The role is fast‑paced, physically demanding and requires early starts. You will work flexibly across store functions to maintain availability and keep customer experience strong, with additional hours possible during the Christmas period.

Qualifications

• Must be 18+ to comply with health and safety legislation.
• Physically demanding, high‑intensity retail environment.
• Able to work early mornings and flexible across store zones.

Responsibilities

• Manage stock and deliveries to keep shop floor full and available.
• Support behind‑the‑scenes operations to ensure timely product flow.
• Collaborate with store teams across functions to meet pace and demands.
• Adapt to shifting schedules, including early morning deliveries and late stock moves.

Job description

Summary

Operations Assistant

All the details

Sun - 10-4
Tue - 06:00-12:00
Wed- 06:00-12:00
Sat - 16:00-22:00

Customer Assistant (Operations)
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Are you ready for it?