Christmas - Customer Assistant - Operations - Reading

Marks & Spencer Plc; Reading; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc in Reading is seeking a Customer Assistant in Operations to oversee stock, deliveries and behind-the-scenes work that keeps the shop floor full, clean and ready for customers.

This role requires early mornings and a willingness to work up to full-time hours during peak weeks in December. You’ll move with purpose, use digital tools to track deliveries, and support colleagues across the store to maintain excellent service.

Qualifications

• Stock, deliveries, and behind-the-scenes work to keep shop floor stocked.
• Able to work in a fast-paced retail environment.
• Flexible to work across store areas as needed.

Responsibilities

• Maintain stock levels and track deliveries.
• Keep shop floor clean and fully stocked.
• Collaborate with store colleagues across functions.

Skills

Stock management

Digital tools

Team player

Tools

Inventory management software

Job description

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

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