Christmas Customer Assistant - Operations - St Albans

Marks and Spencer; St Albans; On-site; GBP 12,398,000 - 17,909,000; Part time

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations to support stock, deliveries and back-of-house tasks that keep the shop floor full and ready for customers. The role is physically demanding, fast-paced and requires you to work flexibly across the store with emphasis on accuracy and speed.

Evening shifts are typical, with responsibilities including inventory control and stock replenishment. You may be asked to work up to full-time hours in peak weeks; a £3 premium applies to unsocial

Responsibilities

• You’ll be responsible for stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• You’ll move products with urgency and accuracy to prevent delays.
• You’ll work across the wider store as needed and adapt to pace and demand of retail.
• You’ll use digital tools to track deliveries and manage stock.

Skills

Stock management

Digital tools

Team player

Retail flexibility

Job description

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Operations Assistant,

All the details

Work Pattern

• Wednesday 18:00 - 22:00
• Thursday 18:00 - 22:00
• Friday 18:00 - 22:00
• Saturday 17:00 - 21:00
• Sunday 17:00 - 21:00

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?