Christmas Customer Assistant - Operations - Northallerton New SF

Marks & Spencer; United Kingdom; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer in the United Kingdom is hiring a Customer Assistant in Operations to support stock, deliveries and store back-of-house tasks. The role is physical and fast-paced, requiring focus, accuracy and a proactive team approach.

You’ll move goods, track deliveries and help maintain full shelves and a clean, ready-to-shop environment. Flexibility and digital confidence are essential to keep the store running smoothly.

Qualifications

• Stock control, deliveries and back-of-house duties.
• Able to work across store teams and flexible shifts.
• Physically demanding, fast-paced environment.

Responsibilities

• Manage stock levels and stock movement.
• Coordinate deliveries to keep the floor fully stocked.
• Ensure shop floor cleanliness and product availability.
• Work across store departments to meet demand.

Job description

Work Pattern:

Sunday - 18:00-06:00
Monday - 18:00-06:00
Tuesday - 18:00-06:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas