Christmas – Customer Assistant – Operations – Liverpool One

Marks & Spencer Plc; Liverpool; On-site; GBP 18,000 - 22,000; Full time

Job summary

Marks & Spencer Plc in Liverpool is seeking a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps the store floor full and ready for customers.

The role is physically demanding and fast-paced, with flexibile hours and emphasis on accuracy, speed and teamwork. You’ll use digital tools to track deliveries and stock, and you’ll work across store functions to maintain availability.

Qualifications

• Flexibility is essential in a fast-paced retail environment.
• Comfort with using digital tools to track deliveries and stock.
• Good teamwork and collaboration across store functions.

Responsibilities

• Manage stock and deliveries to ensure the shop floor stays full and ready for customers.
• Assist with behind-the-scenes tasks to keep operations smooth and efficient.
• Adapt across different store areas and shifts to meet demand.

Skills

Flexibility

Digital tools

Teamwork

Job description

Wed 8pm-6am
Thur 8pm -6am
Fri 8pm -6am

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

If the hours are unsocial or Operations or Bakery the following statement should also be added

Under 18 disclaimer

This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.