Christmas - Backstage Operations - Food - Wetherby

Marks and Spencer; Wetherby; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations. You will handle stock and deliveries, supporting the day-to-day backstage processes that keep the store running smoothly.

The role emphasizes speed, accuracy and a proactive, team-focused approach. You will work early mornings, across the wider store as needed, using digital tools to track stock and deliveries, and to ensure availability for customers.

Qualifications

• Flexibility to work across the wider store and adapt to pace.
• Comfort using digital tools to track deliveries and stock.

Responsibilities

• Manage stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.
• Work across store functions to support colleagues and maintain operations.
• Support early morning deliveries and shifting stock to keep products moving with urgency.

Skills

Flexibility

Digital confidence

Team player

Tools

Digital tools

Job description

All the details
Week 1:
Sunday 05:00-13:00
Tuesday 07:00-15:00
Wednesday 05:00-13:00
Thursday 07:00-15:00
Week 2:
Monday 05:00-13:00
Tuesday 07:00-15:00
Wednesday 07:00-15:00
Saturday 05:00-13:00
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December
Under 18 disclaimer
This job role involvesworking early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.
You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?