Christmas Customer Assistant - Operations - Kendal

Marks and Spencer; Kendal; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries and the smooth running of our store. You will ensure shelves are stocked, deliveries are managed, and back-of-house tasks keep the shop floor ready for customers.

The role is physically demanding and requires flexibility to work across store areas, with digital tools used to track stock and deliveries. Early shifts and late stock movements may be required.

Qualifications

• Flexibility to work across the wider store and adapt to pace of retail.
• Comfort using digital tools to track deliveries and stock.
• Ability to work as part of a team across store functions.

Responsibilities

• Handle stock and deliveries and carry out behind-the-scenes work to keep the shop floor stocked, clean and ready for customers.
• Ensure fast, accurate product flow and availability across store areas.
• Collaborate across functions; support colleagues and adapt to early morning or late stock shifts as needed.

Skills

Flexibility

Digital literacy

Teamwork

Tools

Stock tracking system

Job description

All the details

Work Pattern

Sunday 18:00 - 22:00

Monday 18:00 - 22:00

Tuesday 18:00 - 22:00

Friday 18:00 - 22:00

Saturday 18:00 - 22:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer

This job role involvesoperating mechanical equipment as relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose

Are you ready for it?

#Christmas