Christmas Customer Assistant - Operations - Aintree Retail Park

Marks and Spencer; Sefton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks and Spencer is seeking a Customer Assistant in Operations. The role is physically demanding and fast‑paced, handling stock, deliveries and backstage tasks to keep the store running smoothly.

You will use digital tools to track deliveries, manage stock and support colleagues across the store. Flexibility is essential, with varied shifts that may include early mornings and late shifts.

Qualifications

• 18+ age requirement per safety policy.
• Physically demanding, high‑intensity role in store operations.
• Able to use digital tools to track deliveries and stock.

Responsibilities

• Oversee stock, deliveries and backstage operations to keep shop floor stocked.
• Be fast, focused and proactive to ensure smooth product flow.
• Support across-store functions and adapt to changing demands.

Skills

Team player

Flexible

Digital literacy

Job description

All the details

Work Pattern

Sunday 1400-1800

Thursday 1900-2300

Friday 1900-2300

Saturday 1400-1800

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas