Christmas Customer Assistant - Operations - Inverness

Marks & Spencer Plc; Inverness; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant to support our store team with stock control, deliveries and backstage operations to keep shelves full and shop floors ready for customers.

Flexibility is essential, with early starts and potential full-time hours during busy periods. You’ll work across the store, use digital tools to track deliveries and collaborate with colleagues to maintain pace and accuracy.

Responsibilities

• Stock control and handling deliveries to ensure shelves stay full.
• Support backstage operations to keep the shop floor clean and ready for customers.

Job description

Operations Assistant

Work Pattern
Monday 14:00-22:00
Tuesday 14:00-22:00
Friday 14:00-22:00
Saturday 14:00-22:00

Under 18 disclaimer
This job role involves working with specialist cutting equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the‑scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas