Christmas Customer Assistant - Operations - Glasgow Fort

Marks & Spencer Plc; Glasgow; On-site; GBP 12,398,000 - 16,531,000; Part time

Job summary

Marks & Spencer Plc in Glasgow is hiring a Customer Assistant in Operations. The role is physically demanding and high‑intensity, designed to keep our stores running like clockwork. You’ll roll up sleeves, move quickly and work smart to support store teams.

You’ll handle stock, deliveries and backstage tasks to keep the shop floor full, clean and ready for customers. The shifts shown include evening hours with potential to extend to full‑time during peak weeks.

Qualifications

• Experience in retail operations is advantageous.
• Able to use digital tools to track deliveries and stock.
• Able to work across the wider store and adapt to pace and demands.

Responsibilities

• Manage stock and deliveries to keep shelves full and store ready.
• Handle backstage tasks to ensure smooth customer flow and store operations.
• Work across the store as needed, adapting to shift patterns and peak times.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Work Pattern
Sunday 18:00 - 22:00
Wednesday 20:00 - 00:00
Thursday 20:00 - 00:00
Friday 20:00 - 00:00
Saturday 18:00 - 22:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas