Christmas Customer Assistant - Operations - Berwick Upon Tweed

Marks & Spencer Plc; Berwick-upon-Tweed; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in Berwick-upon-Tweed is seeking a Customer Assistant in Operations. This is a physically demanding, high‑tempo retail role where you’ll manage stock, deliveries and the behind‑the‑scenes work that keeps our shop floor full and ready for customers.

You’ll be flexible across the wider store, digitally confident to track deliveries, and a strong team player who supports colleagues to keep products moving with speed and accuracy.

Qualifications

• Physically demanding role requiring stamina.
• Comfortable using digital tools to track deliveries and stock.
• Ability to work across the store and support colleagues across functions.

Responsibilities

• Handle stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.
• Be flexible to work across the wider store to meet pace and demand.
• Use digital tools to track deliveries and manage stock efficiently.

Skills

Stock management

Deliveries

Digital tools

Teamwork

Job description

Work Pattern
Monday 08:30 - 16:30
Thursday 08:30 - 16:30

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

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