Christmas Customer Assistant - Operations - Fife Central RP Kirkcaldy

Marks & Spencer Plc; Kirkcaldy; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer Plc is recruiting a Customer Assistant in Operations. The role is physically demanding and fast-paced, focused on backstage stock, deliveries, and ensuring a fully stocked store for customers.

You’ll work flexibly across the wider store, using digital tools to track deliveries and stock levels. This position is part-time, with potential shifts across Sundays, weekdays, and peak Christmas periods; 18+ required by health and safety regulations.

Qualifications

• Must be 18 years or older.
• Flexibility to work across the wider store.
• Role described as physically demanding and fast-paced.

Responsibilities

• Manage stock, deliveries and backroom processes to keep the store flowing smoothly.
• Keep the shop floor stocked, clean and ready for customers.
• Collaborate across store teams and functions to meet pace and demand.

Skills

Stock management

Teamwork

Digital literacy

Physical fitness

Tools

Digital tools

Stock tracking software

Job description

Sunday: 06:00 - 10:00
Monday: 06:00 - 10:00
Tuesday: 06:00 - 10:00
Thursday: 06:00 - 10:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas