Christmas Customer Assistant - Operations - Dundee Gallagher Retail Park

Marks & Spencer Plc; Dundee; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations to support backstage store operations during evening shifts. You’ll handle stock, deliveries, and the behind-the-scenes tasks that keep shelves full and the store ready for customers.

You'll work across the wider store, adapt to fast-paced retail demand, and use digital tools to track deliveries and stock flow. A team player with flexibility and a can-do attitude will thrive in this role.

Qualifications

• Stock, deliveries, and behind-the-scenes work to keep shop floor stocked and ready for customers.
• Flexibility to work across the wider store and adapt to fast-paced retail
• Willingness to work evenings and weekends as required

Responsibilities

• Handle stock, deliveries, and all backstage tasks to keep shelves full and shop floor ready for customers.
• Support across store functions to maintain smooth operations and product availability.
• Use digital tools to track deliveries and manage stock flow, ensuring accuracy and speed.

Job description

Work Pattern

Sunday 18:00 - 22:00
Monday 18:00 - 22:00
Friday 18:00 - 22:00
Saturday 18:00 - 22:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

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