Christmas Customer Assistant - Operations - Hammersmith

Marks & Spencer; Greater London; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is recruiting a Customer Assistant in Operations to support the smooth running of store logistics, deliveries and stock flow. This role is physically demanding and requires focus to keep products available for customers and to ensure shelves stay full and accurate.

The position involves working across store functions with flexibility for early starts, deliveries, and late shifts. An unsocial premium of £3 per hour applies for hours between 22:00 and 06:00, and some weeks in

Job description

Work Pattern

Sunday16:15 - 22:15
Monday 17:15 - 23:15
Tuesday17:15 - 23:15
Thursday17:15 - 23:15
Saturday16:15 - 22:15

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas