Christmas - Customer Assistant - Operations - Guildford

Marks & Spencer Plc; Guildford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Marks & Spencer Plc in Guildford is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse keeping stock flowing, deliveries arriving, and the shop floor full and ready for customers.

It’s a physically demanding, high-intensity role that keeps our stores running smoothly. You’ll need to move with purpose, be digitally confident to track deliveries and stock, and work as part of a larger team across functions.

Qualifications

• Flexible and able to move across store areas.
• Proficient with digital tools to track deliveries and stock.
• Capable of working effectively as part of a larger team across functions.

Responsibilities

• Manage stock and deliveries to ensure smooth store operation.
• Keep the shop floor stocked, clean, and ready for customers.
• Support colleagues across the store to meet retail demands.

Skills

Flexibility

Digital confidence

Team player

Job description

Tuesday - 1700-2100
Wednesday - 1700-2100
Thursday - 1800-2200
Friday - 1700-2100
Saturday - 1700-2100

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.