Christmas Customer Assistant - Operations - Glasgow Silverburn

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Unsocial premium £3/h

Job summary

Marks & Spencer Plc in Glasgow is hiring a Customer Assistant in Operations to support stock, deliveries and behind-the-scenes tasks that keep the store running smoothly.

The role is physically demanding and requires flexibility across store duties, with early morning shifts (04:30 - 12:30) and an £3.00 per hour unsocial premium for hours between 22:00-06:00. Full-time hours may be required during busy weeks in December.

Qualifications

• Must be 18+ (as under-18 disclaimer applies).
• Able to work early mornings and adapt to busy retail periods.

Responsibilities

• Manage stock and deliveries and support behind-the-scenes operations.
• Keep the shop floor stocked, clean and presentable for customers.
• Work across store areas to meet pace and demand.
• Utilise digital tools to track deliveries and stock.

Skills

Flexibility

Digital literacy

Teamwork

Job description

Work Pattern:

Week 1
Sunday: 04:30 - 12:30
Friday: 04:30 - 12:30

Week 2
Friday: 04:30 - 12:30
Saturday: 04:30 - 12:30

Under 18 disclaimer
This job role involves working early mornings and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas