Christmas Customer Assistant - Operations - Port Glasgow

Marks & Spencer Plc; Port Glasgow; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking a Customer Assistant in Operations. This is a physically demanding, high‑intensity role designed to keep stock moving, deliveries processed, and the shop floor tidy so customers can shop easily.

You will work Sunday, Monday, Friday and Saturday from 13:30 to 20:00, with potential to move to full‑time hours during weeks with higher demand. Aged 18+ and comfortable using digital tools to track stock and deliveries are required.

Qualifications

• Must be 18 years of age or older.
• Flexible to work across the wider store.
• Digitally confident to use digital tools.

Responsibilities

• Responsible for stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across the wider store and support colleagues across the store.

Job description

Work Pattern

• Sunday 13:30 - 20:00
• Monday 13:30 - 20:00
• Friday 13:30 - 20:00
• Saturday 13:30 - 20:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Are you ready for it?