Christmas Customer Assistant - Operations - Braehead

Marks & Spencer Plc; Glasgow; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer Plc in Scotland is hiring a Customer Assistant in Operations. The role is physically demanding and fast-paced, focused on stock, deliveries, and backstage work to keep the store running smoothly.

You’ll work across the wider store, using digital tools to track deliveries and stock, staying available and accurate. Flexibility for early mornings, shifts, and peak periods is essential.

Qualifications

• Flexible schedule and willingness to work unsocial hours as needed.
• Physically demanding role requiring stamina and pace.
• Comfort using digital tools to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to keep store shelves full.
• Support behind‑the‑scenes operations to keep the shop running.
• Adapt across store areas to meet pace and demand.

Skills

Stock management

Digital tools

Team player

Job description

Work Pattern

Monday 19:30-23:30
Friday 17:00-21:00
Saturday 12:00-16:00

\"Under 18 disclaimer\"
This job role involves working late nights this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.\"

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas