Christmas Customer Assistant - Operations - Earlsfield

Marks & Spencer Plc; Greater London; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer plc in London is hiring a Customer Assistant in Operations to be the backstage force ensuring stores run smoothly. You will manage stock, deliveries, and essential behind-the-scenes work to keep the shop floor full, clean and ready for customers.

Flexibility is vital, with shifts across the week and potential full-time hours during peak weeks in December; you will adapt quickly and use digital tools to track deliveries and stock efficiently.

Responsibilities

• Handle stock and deliveries to keep store shelves full and store clean.
• Perform behind-the-scenes tasks to ensure smooth store operations and readiness for customers.

Job description

Work Pattern
Week 1
Monday 10:00 - 16:00
Thursday 10:00 - 16:00
Friday 10:00 - 16:00
Sunday 10:00 - 16:00

Week 2
Monday 10:00 - 16:00
Thursday 10:00 - 16:00
Friday 10:00 - 16:00
Sunday 10:00 - 16:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas