Christmas Customer Assistant - Operations - Haywards Heath

Marks & Spencer Plc; Haywards Heath; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join our team at Marks & Spencer Plc as a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock and deliveries to keep the shop floor stocked, clean and ready for customers. It’s a physically demanding, high‑intensity role that requires speed, accuracy and a can-do attitude.

You’ll be flexible across wider store areas, using digital tools to track deliveries and stock, and working as part of a larger team to keep retail moving smoothly.

Qualifications

• Under 18 disclaimer: This role cannot be offered to anyone under 18 years old for safety reasons.
• Physically demanding, high-intensity role in a busy retail environment.
• Must be flexible across store areas and able to work early mornings.

Responsibilities

• Manage stock and deliveries to keep the shop floor stocked, clean and ready for customers.
• Carry out behind-the-scenes tasks to ensure stock flow and availability with urgency and accuracy.
• Work across store sections as needed to maintain operations.

Job description

Work Pattern
Tuesday 06:00 - 10:00
Wednesday 06:00 - 10:00
Thursday 06:00 - 10:00
Friday 06:00 - 10:00
Saturday 06:00 - 10:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas