Christmas Customer Assistant - Operations - Ealing Broadway

Marks & Spencer Plc; Greater London; On-site; GBP 12,000 - 17,000; Part time

Job summary

Marks & Spencer Plc in Greater London is hiring a Customer Assistant in Operations to keep our stores running smoothly and to support stock flow and deliveries.

You will work late shifts, manage stock to ensure shelves stay full, and assist in backstage operations across store areas with a focus on speed and accuracy. Teamwork and digital tool use are essential to success.

Qualifications

• Late-night/early-mross shifts expected.
• Digital tools used to track deliveries and stock.

Responsibilities

• Manage stock and deliveries to keep shop floor stocked and ready for customers.
• Perform backstage operations to support store functions and maintain store flow.
• Work across store areas as needed to meet store demands.
• Utilize digital tools to track deliveries and stock efficiently.
• Collaborate with team members to ensure fast, accurate service.

Job description

Work Pattern

• Tuesday: 18:00-22:00


• Wednesday: 18:00-22:00


• Thursday: 18:00-22:00


• Friday: 19:00-23:00


• Saturday: 19:00-23:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves working late nights and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, You'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas