Christmas Customer Assistant - Operations - Chester

Marks & Spencer Plc; Chester; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations-focused Customer Assistant to support stock, deliveries and back-end tasks that keep the store running smoothly. The role emphasizes physical activity, fast pace and teamwork in a busy retail environment.

You will help ensure products are available on the shop floor, assist with deliveries and stock management, and collaborate across store functions to maintain high standards and speed in service.

Qualifications

• May require working up to full-time hours during key weeks.
• Stock handling, deliveries and store back-end operations.
• Ability to work across multiple store areas and use digital tools to track deliveries.

Responsibilities

• Manage stock and deliveries behind the scenes to keep shop floor stocked.
• Keep shop floor clean and ready for customers.
• Work across functions and support colleagues across the store.

Job description

Under 18 disclaimer

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

Operations Assistant

All the details

Working Pattern

• Monday 14:00 - 20:30
• Wednesday 14:00 - 20:30
• Thursday 14:00 - 20:30
• Saturday 14:00 - 20:30

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?