Christmas Customer Assistant - Operations - Bluewater

Marks and Spencer; Greenhithe; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks and Spencer is recruiting a Customer Assistant in Operations to be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries and the vital behind‑the‑scenes work to keep the shop floor full, clean and ready for customers. Flexibility to work across the wider store and use digital tools to track deliveries and stock is essential.

Qualifications

• Stock, deliveries and back-of-house operations.
• Must be 18 years of age or older.
• Flexible to work across the wider store.
• Excellent pace and accuracy.

Responsibilities

• Keep shop floor stocked, clean and ready for customers.
• Track deliveries and manage stock using digital tools.
• Support colleagues across the store.
• Be fast, focused and proactive in a busy retail environment.

Skills

Stock management

Delivery tracking

Digital tools proficiency

Teamwork

Job description

All the details

Work Pattern
Sunday: 13:30 - 17:30
Tuesday: 18:00 - 22:00
Saturday: 18:00 - 22:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas