Customer Assistant - Operations - Berwick Upon Tweed

Marks & Spencer Plc; Berwick-upon-Tweed; On-site; GBP 17,000 - 21,000; Part time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations to help run the store smoothly with stock handling, deliveries and back‑room tasks. The role is physically demanding and requires fast, accurate work and a willingness to work across the wider store.

You’ll use digital tools to track deliveries and stock, keeping availability high and shop floors ready for customers. Flexibility with weekend and peak shifts is essential, and you’ll be a proactive, reliable team player who can

Qualifications

• Experience in a fast-paced retail environment.
• Willingness to work weekends/evenings.
• Physically able to perform stock handling.

Responsibilities

• Handle stock and deliveries to keep shop floor full.
• Support store operations behind the scenes with stock control.
• Use digital tools to track deliveries and stock.
• Work across the wider store as needed.

Skills

Stock control

Delivery coordination

Digital literacy

Teamwork

Flexibility

Tools

Stock management software

Job description

Work Pattern
Friday 16:00 - 20:00
Saturday 16:00 - 20:00
Sunday 14:00 - 18:00

Under 18 disclaimer
This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

#Christmas