Christmas Customer Assistant - Operations - Newcastle

Marks & Spencer Plc; Newcastle upon Tyne; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Flexible shifts

Job summary

Marks & Spencer plc in Newcastle upon Tyne is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse, handling stock, deliveries, and the vital behind-the-scenes work that keeps our shop floor full and ready for customers.

This is a physically demanding, high-speed role that requires focus and resilience. Flexibility is essential as you may switch across store areas and work early mornings or late shifts.

Qualifications

• Flexibility is vital to work across the wider store and adapt to pace and demands.
• Being digitally confident helps you track deliveries and manage stock efficiently.
• Being a team player is essential to support colleagues across the store.

Responsibilities

• Handle stock, deliveries and behind-the-scenes work to keep the shop floor full and ready for customers.
• Maintain cleanliness and availability of products on the sales floor.
• Work across the wider store as needed to meet retail demands.
• Use digital tools to track deliveries and stock movements with speed and accuracy.

Skills

Flexibility

Digital literacy

Team player

Tools

Digital tools

Job description

Work Pattern
Week 1
Sunday: 16:00 - 20:00
Monday: 16:00- 20:00
Wednesday: 16:00 - 20:00
Saturday: 16:00 - 2000

Week 2
Sunday: 16:00 - 20:00
Tuesday: 16:00 - 20:00
Friday: 16:00 - 20:00
Saturday: 16:00 - 2000

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?

#Christmas