Christmas Customer Assistant - Operations - Belfast

Marks & Spencer Plc; Belfast City District; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks & Spencer plc in Belfast is seeking a Customer Assistant in Operations to support stock, deliveries, and behind-the-scenes processes that keep the store running smoothly.

You’ll work on a pattern including weekend/evening shifts, be digitally confident to track deliveries, and collaborate with colleagues across the store to ensure stock availability and fast service for customers.

Responsibilities

• Stock management and deliveries to keep shop floor stocked and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Work across store functions and support colleagues to maintain speed and accuracy.

Job description

Work Pattern

Sunday 14:00 18:00
Tuesday 17:00 - 21:00
Wednesday 17:00 - 21:00
Friday 17:00 - 21:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?