Christmas Customer Assistant - Operations - Lowestoft

Marks & Spencer Plc; Lowestoft; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer Plc in the United Kingdom is seeking an Operations Assistant to manage stock, deliveries and backstage operations. The role requires flexibility to work across store areas and a proactive, high‑energy approach to keep the shop floor stocked and ready for customers.

You will handle stock, track deliveries, and support colleagues across functions while adapting to early mornings and varying shift patterns.

Qualifications

• Stock handling and deliveries experience
• Flexibility to work across store areas
• Digital confidence to use stock/delivery tools
• Team player with ability to work across functions

Responsibilities

• Stock, deliveries and back-end operations to keep shop floor full and ready for customers
• Work across wider store areas as needed to meet pace and demands
• Use digital tools to track deliveries and manage stock
• Collaborate with colleagues across store to move products efficiently

Job description

Operations Assistant

Work Pattern

• Tuesday 0700-1100
• Wednesday 0700-1100
• Thursday 700-1100
• Friday 700-1100
• Saturday 700-1100

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

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