Christmas - Customer Assistant - Food - Cramlington SF

Marks & Spencer Plc; Cramlington; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Zusammenfassung

Marks & Spencer Plc is seeking a Customer Assistant for our Food section. You will be on the frontline, delivering five-star service under pressure and helping customers find and buy our newest food products.

You should be ready to roll up your sleeves, work across different store areas, and use Sparks App to enhance the customer experience while staying energetic and team-focused during peak hours.

Qualifikationen

• Experience in retail customer service is preferred.
• Willingness to learn product knowledge and assist customers effectively.
• Able to operate digital tools and in-store devices to enhance the shopping experience.

Aufgaben

• Greet and assist customers, answer questions and upsell products.
• Maintain store standards and keep shelves well stocked.
• Use Sparks App and store devices to support customer needs.
• Be flexible to work across different store areas and shifts.

Kenntnisse

Customer service

Cash handling

Product knowledge

Tools

Sparks App

Jobbeschreibung

All the details

Sunday 16:00-20:00

Monday 18:00-22:00

Saturday 18:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

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