Christmas Customer Assistant - Late Night Foods - Sixfields Northampton SF

Marks & Spencer Plc; Northampton; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Marks & Spencer Plc in the Food section is hiring Customer Assistants to be at the frontline of the UK’s fast-growing retailer. You’ll help customers, answer questions, and confidently recommend our latest food products while delivering service at pace.

You’ll work flexible shifts, including evenings and weekends, and use Sparks App and in-store devices to enhance the shopping experience. If you thrive under pressure and enjoy teamwork, this role offers a hands-on, customer-focused path in a

Qualifikationen

• Frontline customer service experience preferred.
• Able to work in a fast-paced retail environment.
• Willingness to adapt to different store areas and tasks.
• Comfortable using digital tools to assist customers.

Aufgaben

• Provide five-star service to Food section customers.
• Assist customers, answer questions and recommend products.
• Use Sparks App and store devices to support the shopping experience.

Kenntnisse

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Jobbeschreibung

All the details

Wednesday- 18:00-22:00
Thursday- 18:00-22:00
Friday- 18:00-22:00
Saturday- 18:00-22:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK's fastest-growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You'll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You'll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it?

#Christmas