Christmas Customer Assistant - Food - Bicester Foodhall

Marks & Spencer Group; Bicester; Vor Ort; GBP 18.000 - 24.000; Teilzeit

Zusammenfassung

Marks & Spencer Group is seeking a Customer Assistant for our Food section in the UK. You will be the frontline face of a fast-paced retailer, delivering five-star service and using Sparks App and in-store devices to assist customers.

You'll thrive under pressure, enjoy working as part of a team, and be flexible to work across store areas. Roles involve varying shifts, with a potential for increased hours during peak weeks in December.

Qualifikationen

• Excellent customer service skills and a positive attitude.
• Ability to use digital tools and in-store devices.
• Comfort working in a fast-paced retail environment.

Aufgaben

• Provide five-star service and assist customers in the Food section.
• Recommend and sell new food products to customers.
• Assist with stocking, shelving and store merchandising as needed.
• Work across store areas to support customer demand during busy times.

Kenntnisse

Customer service

Stock replenishment

Jobbeschreibung

Tues 0600-1000
Wed 0600-1000
Thurs 0600-1000
Sat 0600-1000

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don’t wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.

• Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.

• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.

• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity.

#Christmas