Christmas Customer Assistant - Foods -Biggleswade

Marks & Spencer Plc; Biggleswade; Vor Ort; GBP 12.000 - 15.000; Teilzeit

Zusammenfassung

Marks & Spencer Plc is hiring a Customer Assistant in our Food section. You will be at the frontline, delivering five-star service, sharing knowledge of M&S Food products, and confidently recommending items to customers.

You’ll be a resilient brand ambassador, using Sparks App and store devices to ensure customers get what they want when they need it. Join a team that thrives in a high-pressure retail environment, with opportunities to work across areas of the store and flexibly adapt to

Qualifikationen

• Customer-focused and able to deliver five-star service under pressure.
• Experience in fast-paced retail or food retail is a plus.
• Able to explain product knowledge and recommend items to customers.
• Comfortable using in-store digital tools to assist shoppers.

Aufgaben

• Assist customers in the Food section and provide helpful service.
• Promote and sell products, meeting customer demand.
• Utilize Sparks App and in-store devices to enhance shopping experience.
• Work across store areas and adapt to changing peak times.

Kenntnisse

Customer service

Sales

Team player

Digital tools

Flexible shifts

Tools

Sparks App

Jobbeschreibung

Wednesday 6:00 - 14:00
Thursday 6:00 - 14:00
Friday 6:00 - 14:00
Saturday 6:00 - 14:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You’ll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you’ll make sure our customers feel truly valued every time they shop with us.

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You’ll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

This is a frontline role, not for the faint-hearted. But for those who are ready to roll up their sleeves, there’s huge opportunity. Are you ready for it?

#Christmas