Christmas – Customer Assistant – FHB – Brighton

Marks and Spencer; Brighton; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Marks & Spencer is seeking a Customer Assistant for the Fashion, Home & Beauty section. You’ll play a vital frontline role, delivering style advice and five-star service while helping customers discover our latest fashion items.

You’ll drive sales, use digital tools like the Sparks App, and maintain high standards under pressure in a fast-paced store. Flexibility and teamwork are essential as retail moves quickly.

Aufgaben

• Deliver style advice and five-star service to customers.
• Drive sales and grow share in the fashion, home and beauty space.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards of service, speed and accuracy even when busy.
• Be a flexible team player who adapts to demand and supports colleagues.

Jobbeschreibung

All the details

Work Pattern

MON 4-8pm

TUE 4-8pm

WED 4-8pm

FRI 4-8pm

SAT 4-8pm

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail -

#Christmas