Christmas – Customer Assistant – Fhb – Brighton

MARKS&SPENCER; Brighton; Presencial; GBP 12 000 - 15 000; Tempo parcial

Resumo da oferta

Marks & Spencer in the United Kingdom is seeking a Customer Assistant for our Fashion, Home & Beauty sections. You will deliver style advice and five-star service to shoppers, playing a frontline role in driving sales.

You'll be a fashion-conscious brand ambassador who thrives in a fast-paced setting, using Sparks App and in-store devices to enhance the customer experience and support the store's transformation.

Qualificações

• Experience in customer-facing roles is desirable.
• Comfortable working in a fast-paced retail environment.
• Digital proficiency with store apps and devices.

Responsabilidades

• Provide style advice and five-star service to customers.
• Drive sales and help customers discover products.
• Operate in a high-demand environment with speed and accuracy.
• Collaborate with team to maintain store standards and energy.

Conhecimentos

Customer service

Sales

Brand awareness

Ferramentas

Sparks App

In-store devices

Descrição da oferta de emprego

Work Pattern

• SUN 11-4pm
• THU 12-7pm
• SAT 12-7pm

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service. This isn't just a retail job - it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who's ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You'll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You'll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast - and you'll move faster. You'll adapt to where you're needed, when you're needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail - are you ready for it?

Christmas