Christmas Customer Assistant - Fashion, Home & Beauty - Brighton

Marks and Spencer; Brighton; Sur place; GBP 18 000 - 24 000; Plein temps

Résumé du poste

Marks & Spencer in Brighton is recruiting a Customer Assistant for our Fashion, Home & Beauty sections to deliver style advice and five-star service.

You’ll be a resilient brand ambassador, using Sparks App and in-store devices to enhance the customer experience, drive sales and help customers discover our latest fashion items.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.

Responsabilités

• Operate in a high-demand retail environment and deliver stylish customer service.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Maintain high standards of speed, accuracy and efficiency under pressure.
• Contribute to a positive store environment and teamwork.
• Be flexible and ready to adapt to changing shifts and volumes.

Description du poste

All the details Monday 11:00-20:00
Wednesday 11:00-20:00
Thursday 110:0-15:00
Saturday 11:00-15:00
Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service. This isn’t just a retail job – it’s a role for people who love pace, want to work hard and play their part in delivering our transformation.

We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products. You'll be a resilient and confident brand ambassador who’s ready to serve our customers and sell our latest fashion items.

• At M&S, our customers don't wait. You’ll be operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S.
• Efficiency and effectiveness are non-negotiable. You’ll keep standards sky-high while balancing speed and accuracy, even when the pressure is on.
• Being a team player is crucial. You'll contribute to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way.
• Flexibility is vital. Retail moves fast – and you’ll move faster. You’ll adapt to where you’re needed, when you’re needed, always ready to meet the next challenge head-on.

This is the frontline of fashion retail -

#Christmas